Account control

Delete your ExpensesHub account.

You can request deletion at any time, two ways. We confirm by email when it's done.

Option 1 — In the app

  1. Open ExpensesHub on your phone.
  2. Go to Menu → Settings.
  3. Scroll to Delete account.
  4. Tap it and follow the confirmation. The request goes to support@expenseshub.app and is processed promptly.

Option 2 — By email

If you can't open the app — for example, you've already uninstalled it — email us directly:

To: support@expenseshub.app
Subject: Delete my account
Body: Include the email address associated with your account so we can locate and delete it.

Send the deletion request

Email with the subject "Delete my account".

Email now

What gets deleted

  • Account credentials — your email address and password hash in our authentication store.
  • Your records — expenses, income, fuel records, categories, employees / drivers, vendor history.
  • Workspace memberships — your row in any workspace where you're a member. If you are the sole owner of a workspace, that workspace and its data are removed too.
  • Avatar image — if you uploaded one to our cloud avatars storage.

What stays (briefly) after deletion

  • Email log metadata — minimal records of email deliveries (recipient, timestamp, success/failure) are retained for short-term deliverability troubleshooting and then purged.
  • Aggregate, non-identifying counters — for example, "X scans were performed in April" without any link to your account.

What stays on your device

  • Local receipt images — if you saved photos to your phone gallery or an external folder, those copies are not removed by the deletion request. Use your device file manager to remove them if you want them gone.
  • Backup ZIPs — any Backup Export files you've created remain wherever you saved them.

Time to complete

We aim to process deletion requests within 7 days. You'll receive a confirmation email at the address on file once it's done. If you don't hear back within that window, please follow up at the same email address.

Before you delete — consider exporting

If you'd like a copy of your records, run Backup Export from inside the app first. The exported ZIP includes structured records and any locally-stored receipt images. Once an account is deleted, we cannot restore it.

Privacy questions

If your question is specifically about how we handle data — not about deleting an account — write to privacy@expenseshub.app. The full policy is on the Privacy Policy page.