This is not the same as cancelling your subscription
Cancelling Pro or Team in Google Play does not delete your account or your data — it only changes which features and limits apply. Your records stay where they are and you can keep using ExpensesHub on the Basic plan. Use this page only when you actually want your data removed.
Option 1 — In the app
Open Menu → Settings → Delete account, type DELETE and confirm. Eligible accounts begin deletion immediately, without a 30-day waiting period. This final confirmation cannot be undone.
The app reports completion only after the server confirms it. If processing continues or the connection is interrupted, use Check deletion status. A pending result does not mean that deletion has finished. Transfer ownership of shared workspaces first if the app asks you to do so.
Option 2 — By email
Email us directly — this works whether or not you can still open the app:
To: support@expenseshub.app
Subject: Delete my account
Body: Include the email address associated with your account so we can locate and delete it.
What gets deleted
- Account credentials — your email address and password hash in our authentication store.
- Your personal records — personal workspace expenses, income, fuel records, categories, employee records and vendor history covered by the account deletion process.
- Workspace memberships — your memberships are removed. Shared workspace ownership must be resolved first; shared financial records remain available to the other workspace members with personal attribution minimized.
- Avatar image — if you uploaded one to our cloud avatars storage.
Separate cleanup and retained records
- Receipt files — unreferenced files are removed by the cleanup service after a one-hour grace period. Files still referenced by a retained shared transaction are preserved with that transaction.
- Shared workspace records — financial records belonging to other workspace members are retained with personal attribution minimized.
- Email log metadata — minimal records of email deliveries (recipient, timestamp, success/failure) are retained for short-term deliverability troubleshooting and then purged.
- Aggregate, non-identifying counters — for example, "X scans were performed in April" without any link to your account.
What stays on your device
- Local receipt images — if you saved photos to your phone gallery or an external folder, those copies are not removed by the deletion request. Use your device file manager to remove them if you want them gone.
- Exported PDF / CSV reports — any report files you've shared, saved, or emailed remain wherever you saved them.
Completion and backups
In-app confirmation starts the deletion process without the former waiting period. Email requests require identity verification. The app reports whether account deletion has completed; receipt-file cleanup runs separately. Existing backup copies expire through backup rotation and are not immediately rewritten when a live account is deleted. See our Privacy Policy for the handling of retained records.
Before you delete — consider exporting
If you'd like a copy of your records, open the app's Reports screen first and export Custom Reports as PDF or CSV. Once an account is deleted, we cannot restore it.
Privacy questions
If your question is specifically about how we handle data — not about deleting an account — write to privacy@expenseshub.app. The full policy is on the Privacy Policy page.